Corporate Transformation Programme Manager

Terms and Conditions

This role is based in the Legal and Democratic Services Directorate and reports to Christine Dooley, Assistant Chief Executive, Legal and Democratic Services.

The Council's Corporate Management Team (CMT) has agreed to the establishment of a small central team to lead and coordinate the cross-cutting transformation programme. Led by the Corporate Transformation Programme Manager, the team includes three professional roles focusing on Finance, Communications and Procurement, and three support roles covering Performance & Information, Programme Coordination and Planning Support. The Transformation structure and central team roles are shown in the diagram below.

Working direct to CMT the central team has three key responsibilities:

Facilitating and advising CMT in their Sponsorship role, ensuring they have all the information needed for effective decision-making and transformation governance.
Managing the transformation on behalf of CMT, ensuring that the transformation remains aligned with corporate strategy, and delivers the Council's overall objectives and the required benefits
Coordinating the transformation, ensuring coherence across operational and transformational activity and minimising adverse impacts of change.

Immediate priorities for the post-holder include:

Review the status of the ten transformation programmes, validate the projected outcomes against transformation objectives and recommend any interventions necessary to facilitate a successful transformation
Work with CMT to develop and implement an effective stakeholder management strategy
Establish the central coordination team, and develop an effective transformation coordination and information support infrastructure
Effective coordination of short/medium term change across the Council's service areas
Risk management.

Medium term priorities include:

Working with CMT to develop a robust and effective transformation management and decision-making framework.
Ensuring transformation is integrated with the Council's 3-year business plan.
Developing and implementing plans to manage cross-cutting transformation impacts, and ensuring an integrated and coherent transition management approach across the organisation.
Ensuring coherent and robust benefits management approaches are in place.

Success indicators/criteria after 1 year

A fully documented and agreed transformation programme and plan – demonstrating how the Council will deliver its 2014 objectives.
Maintaining effective service delivery through the first phases of transformation (ERP, Customer Services and service-based cost savings).
Detailed programme plans for the next phase of the transformation.
An effective stakeholder management and communications strategy.
Effective and appropriate management information and performance reporting.